I have changed my router or internet service provider, how do I connect my Wiser HubR back up to the internet? Follow
If you have recently changed ISP or router, and or WiFi network name, please follow the below instructions on how to re-connect your Wiser HubR to your home WiFi network.
- Power cycle your Wiser HubR
- Open the Wiser Heat app.
- Wait for the login to fail.
- Click on 'Have you changed your Wi-Fi router?'
- Make sure your router is on 2.4 gHz, is on channels 1, 6 or 11 and has WPA2-PSK security type.
- Follow in app instructions to connect to your Wiser HubR
- You should now be back in the app home screen and able to use the system as normal.
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