Why do I see £0 or 0kWh saved in my Energy Saved tile? Follow
Don’t worry – you are already saving energy just by having Wiser installed. The 0% saved means that for some reason, your smart features (Eco Mode and Away Mode) were not able to save any extra energy just yet. There are a few reasons why this could be:
- You have not enabled Eco Mode. To enable, please go to settings. Eco Mode does not activate for a room that's not following a schedule. Ensure this enabled to save as much energy as possible
- The energy saving resets at the beginning of every month, so if it’s early in the month your features may not have had enough time to activate, be patient!
- It could be because it is warm outside and your heating would not have come on at all, so there is nothing to save!
- And finally, always ensure your home address is correct in order to get the correct outdoor temperature for savings calculations, to check or edit this follow this guide
You are not using away mode, the more you use it, the more you will save
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