How to reset the Wiser Window/Door sensor.

Using the Wiser Home app, you can remove the sensor from the Wiser system.

1. On the Home screen, tap icon.

2. Tap Devices > Window/Door Sensor > Delete.

   TIP: Additionally, you can remove the Sensor from the Wiser system by tapping on the Control tab Window/Door Sensor > Device settings > Delete.

3. Read the confirmation message and tap Ok to remove the sensor from Wiser system on the next screen.

   NOTE: Removing the sensor will reset the sensor. After resetting, the LED blinks amber indicating that the sensor is ready for pairing.

    

   If there is a problem while pairing or resetting the sensor, You can reset the sensor to factory default manually. To reset the sensor:

   1. Remove the primary part from the base plate by sliding it upwards.

   2. Short-press the function key 3 times (<0.5 s) and then long-press the function key once (>10 s), the LED blinks red after 10 s, and then release the function key.

      Upon successful reset of the sensor, the LED stops blinking. Then, the sensor restarts and blinks green for a few seconds.

      NOTE:  After reset, the LED turns off to save the battery

 For a visual guide please click here: Window/Door sensor | Resetting the device.