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  1. Drayton By Schneider Electric
  2. Troubleshooting
  3. Set-up / General

Articles in this section

  • How to identify your Wiser HubR model
  • My Wiser devices are not on the latest firmware what do I do?
  • Which Wiser underfloor heating controller do I need?
  • Having trouble pairing your Thermostats during the initial setup?
  • Is there a monthly cost or contract?
  • Where can I view the End User Licence Agreement and Privacy Policy?
  • My account hasn’t paired – what do I do?
  • I am moving out of my house, how can I make sure that the new tenants can't access my heat report?
  • A Wiser account already exists for my address from the previous owner, how do I create a new Wiser account?
  • Should I ever factory reset my Wiser HubR?

Which Wiser underfloor heating controller do I need? Follow

The correct Wiser controller depends on the type of underfloor heating system installed in your home. Wiser has control options for water or electric based underfloor heating. The table below will help determine which controller is required based on the heat source of the underfloor heating. 

If your system... You will need the...
Uses warm water flowing through pipes connected to a boiler or heat pump Wiser Underfloor Heating Connection Strip
Uses electric heating mats or cables beneath the floor Wiser Electrical Heat Switch

NOTE:  You will need 1 room Thermostat for the control of each underfloor heating zone/room. 


Wiser Underfloor Heating Connection Strip

The Wiser Underfloor Heating Connection Strip is designed for wet underfloor heating systems.

Wet underfloor heating circulates warm water through pipes beneath the floor and is typically connected to a boiler or heat pump. The connection strip controls the thermal actuators on the manifold, allowing each heating zone to be managed individually.

Choose the Wiser Underfloor Heating Connection Strip if:

  • Your underfloor heating uses warm water.
  • Your system has a manifold with multiple heating circuits.
  • Your home is heated by a boiler or heat pump.

How to set up the Wiser Underfloor Heating Connection Strip


Wiser Electrical Heat Switch

The Wiser Electrical Heat Switch is designed for electric underfloor heating systems.

Electric underfloor heating uses heating cables or mats installed beneath the floor. To ensure safe and accurate temperature control, the Electrical Heat Switch must be connected to a compatible floor temperature sensor.

Choose the Wiser Electrical Heat Switch if:

  • Your underfloor heating is electric.
  • Your system uses heating mats or heating cables.
  • A floor temperature sensor is installed or will be installed alongside the Electrical Heat Switch.

How to set up the Wiser Electrical Heat Switch for Underfloor Heating control

Important: A floor temperature sensor is required when using the Wiser Electrical Heat Switch. Without a connected sensor, the device cannot correctly regulate the floor temperature.


Not sure which system you have?

If you are still unsure which controller is suitable for your installation, you may wish to consult your heating installer or system documentation before purchasing. 

If you wish to discuss the selection of the Wiser device further please contact our support team.

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Related articles

  • How to set up the Wiser Underfloor Heating Connection Strip
  • Having trouble pairing your Thermostats during the initial setup?
  • Downloading the Wiser Home App
  • Wiser Electrical Heat Switch Installer Installation Guide

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