My Wiser devices are not on the latest firmware what do I do? Follow
The firmware updates for the Wiser Home products will occur automatically once the Hub is connected to your home WiFi network. Your Wiser Hub will download the latest firmware version through Firmware Over The Air. After the Hub is updated the system will then share any new firmware versions to your end devices.
On average firmware updates can take up to 24 hours depending on the network connection strength at the time. Should you find that your devices are not updating please raise a ticket with our technical support team.