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  • Does my system need to follow a schedule?
  • Do Wiser charge a subscription for the app?
  • Why is my Wiser Home app asking for access to Bluetooth to connect to Bluetooth devices?
  • I have a question about Wiser, where can I find the answer?
  • How do I activate battery alerts?
  • How do I rename a device?
  • What happens to my schedules if I remove a device?
  • What happens if I move a device to another Room?
  • What happens if I remove a room in the Wiser Home app?
  • How do I turn my heating off in a specific room without impacting the schedules?
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What happens to my schedules if I remove a device? Follow

When you remove a device from your Wiser system, any schedules associated with that device will no longer be able to control it, however the schedule will remain registered on the system and applied to the existing Room. 

If you add the same type of device again in the future, you may need to recreate or reconfigure your schedule depending on your system setup.


What happens to other devices in the Room?

Other devices assigned to the room will continue to follow their existing schedules as normal. Removing one device does not affect the operation of other devices in your Wiser system.


Will removing a device delete my Room?

No. Removing a device does not remove the Room it was assigned to. The room and any remaining devices will continue to be available in the Wiser Home app. 

If the room is no longer needed this can also be separately deleted from the Rooms page within the settings menu.


Can I add the device back later?

Yes. You can add the same device or a new device to your Wiser system at any time, it can then be assigned to a room and configured again.

Depending on the device type and configuration, you may need to adjust the settings that were previously associated with it.

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