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    David Gerke

    I’ve found this not to be the case. On multiple occasions, virgin media internet connection drop outs have resulted in me not being able to control my heating. This is made worse by me disabling the physical controls due to having small children. Leaves me with a freezing house. BTW I have a separate router that manages the my wifi network separately to the Virgin Media modem / router. Restoring internet access resolves the issue.

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    Pjonty Kon

    I have realised that it actually works, but in order for it to work I need to have mobile data on my phone switched off. Then the phone tries to use the WiFi connection without Internet and on the network manages to find my Wiser hub.

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