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  3. Insights and Heat Report

Articles in this section

  • Can I see the temperature in every room in my Heat Report?
  • How many rooms can I view at once in the Heat Report?
  • How can I select which rooms I see in multiple room view in my Heat Report?
  • I added a new room to my system today, why can't I see it in the Heat Report?
  • How do I change between daily, weekly and monthly views in my Heat Report?
  • What do the shaded areas on the graph in my Heat Report show?
  • Can I download a PDF of my Heat Report data?
  • Why can't I see setpoint lines on the multiple rooms view in my Heat Report?
  • Why is the setpoint line in my Heat Report different to the schedule I've set?
  • When will I see my first Heat Report?
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My heat report has stopped working, what should I do? Follow

1. Disable WiFi on your phone running the Wiser Heat app and ensure mobile data is enabled (this ensures your phone is connecting to your system via the cloud)
2. Open the Wiser Heat app
3. Go to settings
4. Tap "account"
5. Logout of the app
6. Log back in to the Wiser Heat app
7. Re-open your heating report

 

If you have only just setup your Wiser Heat system and there is no data in your heat report please refer to this article When will I see my first Heat Report?

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Related articles

  • When will I see my first Heat Report?
  • My Heat Report has stopped working, what should I do?
  • Why won't my phone connect to the Wiser network?
  • Can I see the temperature in every room in my Heat Report?
  • Why do I see 0% saved in my Insights report?

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