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Articles in this section

  • I removed a Wiser Smart Plug from my app, why is it still displayed in Insights+?
  • One of my Wiser Smart Plugs is ‘OFF’, why do I still see it on the list?
  • What does the “Smart Plugs” tab show me under my Total Monthly Spend Graph?
  • What does the warning triangle mean next to my electricity or gas readings?
  • Why don’t I see arrows on my Total Monthly Spend graph?
  • What does the Total Monthly Spend graph actually show me?

One of my Wiser Smart Plugs is ‘OFF’, why do I still see it on the list? Follow

Smart Plugs that are currently switched OFF are displayed the same as when they are ON. This is because we are showing you how much the Smart Plug cost you so far this month, we don’t want you to loose this information each time you switch the Smart Plug off. 

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Related articles

  • What does 'Cancel all heating overrides' do?
  • What does the “Smart Plugs” tab show me under my Total Monthly Spend Graph?
  • What does the Total Monthly Spend graph actually show me?
  • I removed a Wiser Smart Plug from my app, why is it still displayed in Insights+?
  • Why don’t I see arrows on my Total Monthly Spend graph?

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