How to factory reset a Wiser radiator thermostat Follow
Device factory reset
Devices can be reset manually at any time e.g. if the Heat HubR is replaced. To remove the device binding to a heating system allowing it to be joined to another system do the following:
Radiator thermostat:
- Twist and hold the cap of the radiator thermostat in the ‘-‘ direction
- Wait a few seconds until the centre LED begins to flash Red
- Keep holding the cap in the ‘-‘ direction and wait for 8 red flashes, which may take 20 seconds. Release the cap; all 3 LEDs flash once to indicate that the device is resetting.
Comments
2 comments
I had issues with this where after a factory reset, it would going into the "Ready to Install on the valve" with "Orange solid - not joined" LED pattern, which is different that instructed in the video. When I turned it towards + to join it, nothing happened, and it became frustrating as it differs from this video.
I was performing a reset because the radiator thermostat was not connecting to the range extender. However it turns out that the issue above was because the inclusions doesn't appear to include the range extender. When I moved closer to the Heat Hub, it joined, but the LED indications just didn't show as described.
Hello
There is a issue with Wiser Hub 2nd Generation with Relay for Boiler.
The adding of devices with App 6.2.0 (build 1099) is not possible. I have tried with a thermostat and with a thermostatic valve.
None of both works !
Please help to solve the issue soon
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