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    Lee Southworth

    I had issues with this where after a factory reset, it would going into the "Ready to Install on the valve" with "Orange solid - not joined" LED pattern, which is different that instructed in the video.  When I turned it towards + to join it, nothing happened, and it became frustrating as it differs from this video.

    I was performing a reset because the radiator thermostat was not connecting to the range extender.  However it turns out that the issue above was because the inclusions doesn't appear to include the range extender.  When I moved closer to the Heat Hub, it joined, but the LED indications just didn't show as described.

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    Etienne DU PORT DE PONCHARRA

    Hello

    There is a issue with Wiser Hub 2nd Generation with Relay for Boiler.

    The adding of devices with App 6.2.0 (build 1099) is not possible. I have tried with a thermostat and with a thermostatic valve.

    None of both works !

    Please help to solve the issue soon

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