Why is my Trio In Home Display not showing any readings?

This could be because your display is out of range and not communicating with the smart meter. You can check the signal strength from the Quick Access menu. If the display cannot communicate with the smart meter, it will show “Connecting to smart meter…” when the monitor is turned on. If the display shows ‘Lost network’ or ‘Not commissioned’, then please contact Wiser Customer Service on 0333 6000 622.