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  • Wiser Room Thermostat LED Guide
  • Getting to know your Wiser Room Thermostat
  • Wiser Room Thermostat mounting options

Wiser Room Thermostat LED Guide Follow

Status LED Description

Low Battery

Flashing Red

LED under display flashes red when the batteries are low.

Triangle error

SYM_warning_general_Red_DD01476071.svg

Red warning triangle

No connection to the wiser hub.

LED is constantly on

Solid Red

Hardware fault, contact the customer care center.

Flashing or solid green display

Life Green_DD01480061.svg
  • Device is not paired to the Wiser Hub.

  • Factory reset performed on the device.

  • Hardware fault, contact the customer care center

No LED  

If the device is not displaying any LED behaviour this could indicate:

  1. The batteries are depleted and needs to be replaced
  2. The device has failed and may need to be replaced*

*To determine if a replacement is required please raise a ticket with our technical support team. 

To view the full table please click here

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