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Articles in this section

  • How to reset the Wiser Smart Plug
  • How many devices can one Wiser Plug support as an RF signal range extender?
  • What voltage does the Wiser Smart Plug support?
  • What happens with my Wiser Plugs when I activate Wiser’s Away Mode?
  • Can I plug any electrical device to the Wiser Plug?
  • Can I use the Wiser Smart Plug outdoors?
  • Can I take the Wiser Plug on holiday or use it outside of the UK?
  • Can the Wiser Plug be used on an extension lead?
  • I bought a smart plug to use as an RF range extender for one of my radiator thermostats. Can I move this plug to another wall socket? (WH)
  • Wiser Smart Plug LED behaviour guide
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Wiser Smart Plug LED behaviour guide Follow

LED indications

 

Normal use

User Action LED indication Status

Plug into wall socket (not joined to the Wiser Hub)

1 red flash followed by 3 purple/ red flashes followed by 2 blue flashes.

–

Plug into wall socket (joined to the Wiser Hub)

The red flash followed by solid purple for 1 second followed by solid blue for 1 second.

–

Press ON/OFF button

Solid blue 

Socket ON

Press ON/OFF button

Off

Socket OFF

Press and hold ON/OFF button for 2 seconds

Quick blue flashes. If the Plug successfully joins the Hub, the LED stops flashing. If the Plug fails to join the Hub, after 60 seconds, the quick blue flashes are followed by 6 slow flashes.

Pairing Plug to the Wiser Hub

Press ON/OFF button

Quick blue flashes followed by 6 slow blue flashes.

Pairing mode interruption

Press and hold the ON/OFF button for 5 s.

6 slow blue flashes.

Reset the Plug and return to factory settings

To view the full table please click here 

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