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  1. Drayton By Schneider Electric
  2. Insights+
  3. General/Getting Started

Articles in this section

  • How do I set up my Trio In Home Display?
  • Why do I need a new Trio IHD, in addition to the IHD I already have from my energy supplier
  • What is the difference between kW and kWh?
  • I have set up my Trio IHD but I still see my old 'Insights' page, why?
  • If I join half way through the month, what data will I see in my monthly graphs?
  • My app says learning from your data, how long will it say this for and when will I have full access to the feature?
  • What do I do if I do not want Insights+ anymore and want to remove this?

What do I do if I do not want Insights+ anymore and want to remove this? Follow

In order to remove your Insights+, please contact 0333 600 0622 or email support@schneider-electric.zendesk.com.

If you request that you want your Insights+ to be deleted, Schneider Electric and Geo will delete any data that was associated with Insights+. In your Wiser Home app, you will no longer see Insights+, instead your app will display the original Insights that is standard to the app.

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Related articles

  • How do I set up my Trio In Home Display?
  • How does the Trio connect to the smart meter?
  • I have set up my Trio IHD but I still see my old 'Insights' page, why?
  • Can I use my old IHD and the new one at the same time?
  • Why is my Trio In Home Display not showing any readings?

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