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Articles in this section

  • I have Insights+ and I am upgrading to Wiser 2nd Generation what do I need to do?
  • How do I set up my Trio In Home Display?
  • What is the difference between kW and kWh?
  • My app says learning from your data, how long will it say this for and when will I have full access to the feature?
  • What do I do if I do not want Insights+ anymore and want to remove this?

What do I do if I do not want Insights+ anymore and want to remove this? Follow

In order to remove your Insights+, please raise a ticket with our technical support team.  

If you request that you want your Insights+ to be deleted, Schneider Electric and Geo will delete any data that was associated with Insights+. In your Wiser Home app, you will no longer see Insights+, instead your app will display the original Insights that is standard to the app.

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