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General/Getting Started

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  • How do I set up my Trio In Home Display?
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  • What is the difference between kW and kWh?
  • I have set up my Trio IHD but I still see my old 'Insights' page, why?
  • If I join half way through the month, what data will I see in my monthly graphs?
  • My app says learning from your data, how long will it say this for and when will I have full access to the feature?
  • What do I do if I do not want Insights+ anymore and want to delete my account?

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