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  1. Drayton By Schneider Electric
  2. Insights+
  3. General/Getting Started

Articles in this section

  • How do I set up my Trio In Home Display?
  • Why do I need a new Trio IHD, in addition to the IHD I already have from my energy supplier
  • What is the difference between kW and kWh?
  • I have set up my Trio IHD but I still see my old 'Insights' page, why?
  • If I join half way through the month, what data will I see in my monthly graphs?
  • My app says learning from your data, how long will it say this for and when will I have full access to the feature?
  • What do I do if I do not want Insights+ anymore and want to remove this?

I have set up my Trio IHD but I still see my old 'Insights' page, why? Follow

We are working on getting you connected! We are working hard on gathering your data and preparing all the calculations on your energy use. Usually within few days of joining the Trio to your Smart Meter you should see the new Insights page in place of an old one. You will know once this is complete as you will see your Insights leaf in the app change to this icon:

 

                                                               Icon_-_Insights_-_Plus__002_.png

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Related articles

  • How do I set up my Trio In Home Display?
  • My app says learning from your data, how long will it say this for and when will I have full access to the feature?
  • How does the Trio connect to the smart meter?
  • Why do I need a new Trio IHD, in addition to the IHD I already have from my energy supplier
  • What do I do if I do not want Insights+ anymore and want to remove this?

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