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Articles in this section

  • How do I set up my Trio In Home Display?
  • Why do I need a new Trio IHD, in addition to the IHD I already have from my energy supplier
  • What is the difference between kW and kWh?
  • I have set up my Trio IHD but I still see my old 'Insights' page, why?
  • If I join half way through the month, what data will I see in my monthly graphs?
  • My app says learning from your data, how long will it say this for and when will I have full access to the feature?
  • What do I do if I do not want Insights+ anymore and want to remove this?

Why do I need a new Trio IHD, in addition to the IHD I already have from my energy supplier Follow

The Trio IHDs that we sell are Wiser compatible. We have worked closely with our partner geo, to enable them to connect with your Wiser system. Your current IHD from your energy supplier will not be able to connect to your Wiser System, even if it is a Trio IHD, as the suppliers often lock access the to data.

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Related articles

  • How do I set up my Trio In Home Display?
  • Can I use my old IHD and the new one at the same time?
  • How does the Trio connect to the smart meter?
  • I have set up my Trio IHD but I still see my old 'Insights' page, why?
  • What is the difference between kW and kWh?

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