Why do I see £0 or 0kWh saved in my Energy Saved tile?

Don’t worry – you are already saving energy just by having Wiser installed. The 0% saved means that for some reason, your smart features (Eco Mode and Away Mode) were not able to save any extra energy just yet. There are a few reasons why this could be:

• You have not enabled Eco Mode. To enable, please go to settings. Eco Mode does not activate for a room that's not following a schedule. Ensure this enabled to save as much energy as possible.
• The energy saving resets at the beginning of every month, so if it’s early in the month your features may not have had enough time to activate, be patient!
• It could be because it is warm outside and your heating would not have come on at all, so there is nothing to save!
• You are not using away mode, the more you use it, the more you will save.
• And finally, always ensure your home address is correct in order to get the correct outdoor temperature for savings calculations, to check or edit this follow this guide.