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Articles in this section

  • I’ve just upgraded to the new Wiser Home app, how do I access my account?
  • I've just upgraded to the new Wiser Home app, but I can't find Boost All. Where has it gone?
  • I've upgraded to the new Wiser Heat app, but I can't see my smart plugs. Where have they gone?
  • Is Wiser future proof?
  • Can multiple users log into my Wiser account?
  • What happens if I forget my password?
  • Sometimes I see a red triangle displayed in my Heat Report, what does this mean?
  • I can’t find the Wiser Home app in the App Store
  • Why is the Wiser Home app not controlling my heating?
  • I get login failed when I try to log into the Wiser Home app?
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What happens if I forget my password? Follow

If you forget your password, don’t worry, on the login screen of the app please select the forgotten password link and we will e-mail you with a link that will allow you to change your password. You will then be able to login into the app and your device using this. Remember your password will need to meet the minimum criteria to be accepted.

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Related articles

  • I get login failed when I try to log into the Wiser Home app?
  • I’ve just upgraded to the new Wiser Home app, how do I access my account?
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