What happens if I forget my password?

If you forget your password, don’t worry, on the login screen of the app please select the forgotten password option and we will e-mail you with a link that will allow you to change your password. You will then be able to login into the app and your device using this. Alternatively, you can also request a password reset link when speaking with our Technical support team. 

Remember your password will need to meet the minimum criteria to be accepted, the password must include:

• A minimum of 8 Characters
• 1 upper case letter
• 1 number