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Articles in this section

  • Why does my device show a full battery level when it is offline?
  • Deleted schedules do not stay deleted.
  • How do I find the option to boost all heating rooms?
  • Is Wiser future proof?
  • Can multiple users log into my Wiser account?
  • What happens if I forget my password?
  • Sometimes I see a red triangle displayed in my Heat Report, what does this mean?
  • I can’t find the Wiser Home app in the App Store
  • Why is the Wiser Home app not controlling my heating?
  • I get login failed when I try to log into the Wiser Home app?
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Can multiple users log into my Wiser account? Follow

Wiser currently uses one email address per account to control the system, however, the same account can be used on different devices simultaneously.

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