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  • I’ve just upgraded to the new Wiser Home app, how do I access my account?
  • I've just upgraded to the new Wiser Home app, but I can't find Boost All. Where has it gone?
  • I've upgraded to the new Wiser Heat app, but I can't see my smart plugs. Where have they gone?
  • Is Wiser future proof?
  • Can multiple users log into my Wiser account?
  • What happens if I forget my password?
  • Sometimes I see a red triangle displayed in my Heat Report, what does this mean?
  • I can’t find the Wiser Home app in the App Store
  • Why is the Wiser Home app not controlling my heating?
  • I get login failed when I try to log into the Wiser Home app?
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Can multiple users log into my Wiser account? Follow

Wiser currently uses one email address per account to control the system, however, the same account can be used on different devices simultaneously.

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