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The App

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  • I’ve just upgraded to the new Wiser Home app, how do I access my account?
  • I've just upgraded to the new Wiser Heat app, but I can't find Boost All. Where has it gone?
  • I've upgraded to the new Wiser Heat app, but I can't see my smart plugs. Where have they gone?
  • Is Wiser future proof?
  • Can multiple users log into my Wiser account?
  • What happens if I forget my password?
  • Sometimes I see a red triangle displayed in my Heat Report, what does this mean?
  • I can’t find the Wiser Heat app in the App Store
  • Why is the Wiser Home app not controlling my heating?
  • I get login failed when I try to log into the Wiser Heat app?
  • Why don't I see any information shown on the app when I log in?
  • Why is the outside temperature not displaying on my home screen?
  • Why is my location not displaying on my home screen?

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