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Articles in this section

  • Deleted schedules do not stay deleted.
  • How do I find the option to boost all heating rooms?
  • Is Wiser future proof?
  • Can multiple users log into my Wiser account?
  • What happens if I forget my password?
  • Sometimes I see a red triangle displayed in my Heat Report, what does this mean?
  • I can’t find the Wiser Home app in the App Store
  • Why is the Wiser Home app not controlling my heating?
  • I get login failed when I try to log into the Wiser Home app?
  • Why don't I see any information shown on the app when I log in?

I can’t find the Wiser Home app in the App Store Follow

This could be because your phone is not updated to the latest version of the App Store or Play Store. Please try and update your smart phone first and try again. Alternatively, this could be because your phone, App Store or Play Store are set to a different country outside of the UK where the Wiser Home app is not currently available.

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Related articles

  • Why is the Wiser Home app not controlling my heating?
  • Why won't my phone connect to the Wiser network?
  • Is Wiser future proof?
  • Can multiple users log into my Wiser account?
  • How do I find the option to boost all heating rooms?

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