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  1. Drayton By Schneider Electric
  2. Getting Started with Wiser 2nd Generation
  3. General

Articles in this section

  • Wiser 2nd Generation Climate Control
  • Getting to know your 2nd Generation Wiser HubR.
  • 2nd Generation Wiser HubR LED Behaviour Guide
  • (2nd Generation) My account hasn’t paired – what do I do?
  • Smart Device automations
  • Best practise tips for Zigbee and WIFI co-existence.
  • Wiser 2nd Gen Overview.

2nd Generation Wiser HubR LED Behaviour Guide Follow

Setup LED

LED Description
Green: Solid > Flashing > Breathing, Red: Solid, Green: Solid

Hub is starting up or booting.

Green: Solid

Hub is powered on and operating as normal.

Green: Flashing

Temporary Wi-Fi® network of Hub is enabled

Green & Amber: Flashing

The Hub is actively searching for the device to pair.

Red: Flashing

Wi-Fi® Error

Hub is unable to connect to your Wi-Fi® network.

Check if your router is powered on and operating as normal. If you have changed your Wi-Fi® credentials or installed a new router, configure the hub accordingly.

Firmware update

During the firmware update process, Hub will disconnect from Wi-Fi®.

Red: Solid

Hub cannot connect to Wiser Cloud.

The hub continues to control the connected devices as normal.

The App will only connect to the Hub when your smartphone is in the same Wi-Fi® network as the Hub.

Heating LED

LED Description
Green: Solid

Connected heating is active.

Green: Flashing

Override is active.

Other LED Indications

LED Description

Red: Solid

The Hub is connected to Wi‑Fi only, with no internet.

Red: Flashing

The Hub is searching for a Wi‑Fi network.

Green: Solid

The Hub is connected to the internet.

Long blinking Green and Amber

The Hub has connectivity issue. Turn off the Hub and turn on after some time.

For the full table please click here

 

 

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Related articles

  • (2nd Generation) My account hasn’t paired – what do I do?
  • Getting to know your 2nd Generation Wiser HubR.
  • Wiser HubR LED Behaviour Guide
  • Device Offline Notifications
  • Why won't my phone connect to the Wiser network?

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