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Having trouble pairing your Thermostats during the initial setup? Follow

As smart home technology continues to develop there are many aspects of your household that can be automated through wireless technology. However, adding additional smart systems to your home can increase the possibility of interference and lead to complications during the Wiser Home setup.

When adding additional Zigbee and Wi-Fi technologies into a smart home environment, please note the Wiser system operates using both Zigbee and Wi-Fi in the 2.4 GHz frequency band. If other wireless systems within the home use similar communication signals it may be wise to temporarily disable/power down these systems during the setup of the Wiser Home devices.

Following the installation of the end devices, coexistence with other Zigbee and WiFi technologies should not be an issue. Please then re-enable/power up the other wireless devices. 

 For further information on Wiser coexistence with other smart system please see the article below: 

Best practise tips for Zigbee and WIFI co-existence.

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