Set-up / General
- Wiser Home device compatibility list.
- Is my boiler compatible with Wiser?
- How to identify your Wiser HubR model
- My Wiser devices are not on the latest firmware what do I do?
- Which Wiser underfloor heating controller do I need?
- Having trouble pairing your Thermostats during the initial setup?
- Is there a monthly cost or contract?
- Where can I view the End User Licence Agreement and Privacy Policy?
- My account hasn’t paired – what do I do?
- I am moving out of my house, how can I make sure that the new tenants can't access my heat report?
- A Wiser account already exists for my address from the previous owner, how do I create a new Wiser account?
- Should I ever factory reset my Wiser HubR?