1st Generation Wiser HubR LED Behaviour Guide Follow
LED Behaviour
Setup LED
| LED | Description |
|---|---|
| Amber: Solid Amber & Green: Flashing, Red: Solid, Green: Solid | Hub is starting up or booting. |
| Green: Solid | Hub is powered on and operating as normal. |
| Green: Flashing | Temporary Wi-Fi® network of Hub is enabled |
| Amber & Green: Flashing | The Hub is actively searching for the device to pair. |
| Red: Flashing |
Wi-Fi® Error Hub is unable to connect to your Wi-Fi® network. Check if your router is powered on and operating as normal. If you have changed your Wi-Fi® credentials or installed a new router, configure the hub accordingly. Firmware update During the firmware update process, Hub will disconnect from Wi-Fi®. |
| Red: Solid |
Hub cannot connect to Wiser Cloud. The hub continues to control the connected devices as normal. The App will only connect to the Hub when your smartphone is in the same Wi-Fi® network as the Hub. |
| No LED |
If the Wiser Hub is not displaying any LED behaviour this could indicate:
*To determine if a replacement is required please raise a ticket with our technical support team. |