Wiser HubR LED Behaviour Guide Follow Related articles Wiser Radiator Thermostat LED behaviour chart The flame on my app/thermostat is displayed indicating the heating is on, however my boiler isn’t on. Is this normal? (WH) How to manually reset your Wiser Radiator Thermostat Replacing the batteries in my Wiser Radiator Thermostat My Wiser Radiator Thermostat doesn’t fit on my current radiator valves, what should I do? Comments 1 comment Sort by Date Votes Ta 09 January 2021 16:19 Edited 1. This should be a sticker that can be attached to the hub. 2. There needs to be a better trouble shooting FAQ when the Wiser app indicates it cannot connect. It currently states my router configuration has changed even though it hasn’t and every other device on the network is working/didn’t go offline. Directions to trouble shoot and/or link should be on the same app pop up as a second option. -1 Comment actions Permalink Please sign in to leave a comment.