Logo Support Hub
Submit a request
Sign in Contact Us Back to Wiser
  1. Drayton By Schneider Electric
  2. Troubleshooting
  3. Wi-fi / Connection

Articles in this section

  • Support for Google routers on mesh networks (2.4 and 5Ghz)
  • Support for BT routers on mesh networks (2.4 and 5 ghz)
  • Post Office routers
  • Have you changed your router or internet service provider?
  • Do I need broadband?
  • What happens if I lose my internet connection?
  • What happens if my internet connection stops working?
  • The Wi-Fi symbol on my Wiser Home app only shows 1 bar, will my system still work?
  • Wiser Cloud Service Status page
  • I'm having trouble connecting to the cloud - is there an issue?
See more

What happens if I lose my internet connection? Follow

Wiser will continue to work normally if internet connection is lost. The app will also continue to work in the home if cloud connection is lost.

Was this article helpful?
86 out of 463 found this helpful
Have more questions? Submit a request
Return to top

Related articles

  • Why won't my phone connect to the Wiser network?
  • Have you changed your router or internet service provider?
  • Wiser HubR LED Behaviour Guide
  • Wiser Installation Guide
  • Support for BT routers on mesh networks (2.4 and 5 ghz)

Wiser

Copyright © Drayton By Schneider Electric. All Rights Reserved.

English (GB) Deutsch