Logo Support Hub
Submit a request
Sign in Contact Us Back to Wiser Back to Wiser Shop
  1. Drayton By Schneider Electric
  2. Troubleshooting
  3. Wi-fi / Connection

Menu

Wi-fi / Connection

Follow New articles New articles and comments
  • Support for Google routers on mesh networks (2.4 and 5Ghz)
  • Support for BT routers on mesh networks (2.4 and 5 ghz)
  • Post Office routers
  • Have you changed your router or internet service provider?
  • Why is my 4G router not connecting to Wiser?
  • Do I need broadband?
  • What happens if I lose my internet connection?
  • What happens if my internet connection stops working?
  • The Wi-Fi symbol on my Wiser Heat app only shows 1 bar, will my system still work?
  • Wiser Cloud Service Status page
  • I'm having trouble connecting to the cloud - is there an issue?
  • Why won't my phone connect to the Wiser network?
  • Will using a VPN service at home or on my phone work with Wiser Heat?
  • What should I do if my Wi-Fi signal strength is displayed as being low?
  • How do I find my MAC address, and why do I need this?
  • Why does my Wiser Heat app work at home, but not when out of the house?

Wiser

Copyright © Drayton By Schneider Electric. All Rights Reserved.

English (GB) Deutsch