Wi-fi / Connection
- Support for Google routers on mesh networks (2.4 and 5Ghz)
- Support for BT routers on mesh networks (2.4 and 5 ghz)
- Post Office routers
- Have you changed your router or internet service provider?
- Why is my 4G router not connecting to Wiser?
- Do I need broadband?
- What happens if I lose my internet connection?
- What happens if my internet connection stops working?
- The Wi-Fi symbol on my Wiser Heat app only shows 1 bar, will my system still work?
- Wiser Cloud Service Status page
- I'm having trouble connecting to the cloud - is there an issue?
- Why won't my phone connect to the Wiser network?
- Will using a VPN service at home or on my phone work with Wiser Heat?
- What should I do if my Wi-Fi signal strength is displayed as being low?
- How do I find my MAC address, and why do I need this?
- Why does my Wiser Heat app work at home, but not when out of the house?