I'm having trouble connecting to the cloud - is there an issue?

The latest information on cloud status can be found by visiting the following page:

https://status.wiserhome.com/

Please note, this is a global status page for the full Wiser Home Eco system. As such, some fields shown on this page will not apply to all regions.

 

Watch this video explaining what to do if there’s a Wiser Cloud outage:
Controlling your Wiser System During a Cloud or Wifi Outage